Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...
I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...
Hi,I am sick and tired of trying to contact o2 about the shocking coverage. poor signal, no signal, phone says 5G, 4g or whatever but the phone doesn’t do anything, calls fail, cannot use internet. I’m missing vital communications for my job and o2 a...
For the last 9 months plus (which has been reported to O2 many times now) the signal on our O2 phones is terrible. We have 4 phones in total and if we go into Burnley they just keep saying it's a mast issue. Well it can't be because wherever we go th...
I don't seem to be seeing Wifi Calling recently. How can you force Wifi Calling on an iPhone 12 ? I confirmed that it is switched on from O2's end andit is also switched on, on my iPhone.
Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.
Always been an 02 customer and just upgraded to Samsung A35. Used to get verification codes via texts and bank notifications but since switching to a new phone they aren't coming through. I have checked the usual and still not coming through. Please ...
I’ve just had a man named David call me,telling me about 5g and saying he is from 02,offering as I’ve been such a loyal customer over16years, 5g at no extra cost to me,think he’s going to through a phone in too!watch the catch,he asked me via sending...
Seems a very common problem! My Apple Watch won't connect although the plan is showing as O2, there is no connection. This has been months now and nothing I have been advised to do has worked. Please can someone advise how to fix this?
My 02 signal has been down since Monday 15th April and it is now the 18th - please advise when mast will be repaired! a refund would be appropriate after no signal for going on 4 days and it isn’t the first time!
